About Us
About Clocore – Your Reliable Partner in Fashion & Craft Supplies
Chuangye(Guangzhou) Cross-Border E-Commerce Co., Ltd.
Empowering Global Creativity with Integrity Since 2019
Who We Are
Clocore, operated by Chuangye(Guangzhou) Cross-Border E-Commerce Co., Ltd., is a trusted cross-border e-commerce platform founded in 2019 and headquartered in Guangzhou, the core city of China’s Greater Bay Area. Strategically positioned within one of the world’s most dynamic manufacturing hubs, we partner with certified factories across Guangzhou’s apparel, bag, and stationery industrial clusters. Our mission is to provide designers, craft enthusiasts, and businesses worldwide with high-quality materials, tools, and lifestyle products through transparent and efficient global trade.
Our Business Model
Dual-Brand Strategy
Smartbao®: A professional brand dedicated to design tools and sewing equipment, offering precision instruments and craft supplies tailored for designers, DIY creators, and small-scale manufacturers.
Podcore®: Focused on functional and stylish accessories, including modular inner bags, cosmetic organizers, and tech-friendly carry solutions designed for modern lifestyles.
Supply Chain Excellence
Localized Manufacturing: We collaborate with rigorously audited factories in Guangzhou’s apparel, bag, and stationery sectors, ensuring competitive pricing without compromising quality.
Global Reach: Products are available through our website www.clocore.com and partnered distributors, supporting both B2B (bulk orders, OEM/ODM services) and B2C customers.
Quality Assurance
All products undergo strict quality inspections aligned with international standards.
Detailed material specifications and usage guidelines are provided on each product page.
Commitment to Transparency
To build trust and comply with global e-commerce regulations, we uphold the following policies:
Accurate Product Representation
True-to-Life Descriptions: Product images, dimensions, and materials on our website exactly match physical items.
Price Transparency:
Listed prices exclude applicable taxes and import duties (calculated based on the customer’s region during checkout).
No hidden fees – shipping costs are clearly displayed before payment.
Efficient Logistics
Processing: Orders are fulfilled within 1-3 business days (excluding custom-made products).
Global Shipping: Partnered with DHL, FedEx, and regional carriers for tracked delivery. Estimated timelines and costs are provided during checkout.
Customer-Centric Policies
Returns & Refunds: Unused items in original packaging can be returned within 30 days of delivery.
Support Channels:
Email: podcore@clocore.com
WhatsApp: +86 136 1295 6178 (Business hours: Mon-Fri, 9:00 AM – 6:00 PM GMT+8).
Engage with Us
We welcome partnerships with:
Designers & Brands: Custom product development, small-batch production, and OEM/ODM services.
Retailers & Distributors: Bulk purchasing, white-label solutions, and regional exclusivity agreements.
End Users: Feedback and product suggestions to help us improve.
Visit Us
Office Address: No. 106 Fengze East Road, Nansha District, Guangzhou, China.
Social Media: Follow us on LinkedIn and Instagram for updates and inspiration.
Compliance Statement
Clocore strictly adheres to Google Merchant Center policies and international trade regulations:
No Misleading Claims: All promotions are time-bound and verifiable; scarcity statements (e.g., “Limited Stock”) reflect real-time inventory.
Data Protection: Customer information is secured under GDPR and PRC privacy laws.
Ethical Practices: We prohibit counterfeit goods and ensure all branded products are legally authorized.
Join thousands of global creators who trust Clocore – where innovation meets reliability.